Staff setup

Create an account for staff to log into Zedmed with. Each account will have access to different parts of Zedmed, as defined by their role and the access they need.

Set up a new doctor or locum in Zedmed. This includes a Zedmed login and an account where the doctor's billing and reporting information is entered.

To disable a doctor in Zedmed, you must make their profile unavailable so they are no longer visible and make their Zedmed login inactive.

For doctors to submit claims using Medicare Web Services, they need to be registered for claiming in Zedmed. This is done in each doctor's record, where there are new Claiming options.

Add a resource so that patients can book appointments with healthcare professionals that do not have provider numbers, like nurses and technicians

Manage access to Zedmed for staff and doctors. This is done by assigning specific roles to users, which gives them access to the parts of Zedmed required to perform their work.

In Zedmed v35.7.0, the ability to void an invoice with an outstanding claim was restricted to roles with the new Void Claim Services function.

Reset the Zedmed password for a user who has forgotten their password. This task is performed by the Practice Manager or a Zedmed user with administrator access.

Give selected staff access to the Claims Status screen so they can manage claims and payments. This screen is accessed via the Claims button on the Management tab, and the access is granted by adding the Claim function to the required role.