Payment Gateway is a Zedmed integration with Tyro eCommerce that allows practices to request payment card information from patients for ongoing attendances, appointment deposits and did-not-attends. The card can be requested via SMS or when the patient uses OLA.
Tyro eCommerce manages the payments and transfers to providers' accounts. Zedmed does not store credit card information - it uses a secure token provided by Tyro.
Payment Gateway is a free feature but SMS credit card requests require ZedSMS at the standard SMS rate. The patient is charged a 1.85% payment fee. to learn more about fees and how they work, see the Payment Gateway FAQ.
Step 1 - Submit a Zedmed Application form
Zedmed uses this online form to collect the information required by Tyro to start the onboarding process.
Step 2 - Submit a Tyro eCommerce registration form
Using the information in Step 1, Zedmed will arrange for Tyro to send the practice and each practitioner (bank account owner) a link to an eCommerce registration form. Please see our guide on how to complete that form.
Once this form has been completed and submitted, Tyro will send two emails to each account owner.
- Email 1: the requester's approval confirmation and Merchant ID (MID).
- Email 2: instructions to log into Tyro Commerce and create an API password.
Step 3 - Call with Zedmed to configure Payment Gateway
Zedmed will arrange a call, where the following tasks will be performed:
- Add an API key to your Zedmed Server (requires remote access to your Zedmed server).
- Add the practice eCommerce credentials to the practice bank account in Zedmed.
- Show the PM how to repeat steps a and c for each bank account holder in the practice.
- Provide an overview of Payment Gateway and how to prepare the practice.
Step 4 - Set up Zedmed for Payment Gateway
Zedmed will send a Welcome Email containing links to the Payment Gateway documentation.
Here is a link to all the Payment Gateway documentation.
We do suggest reading the Payment Gateway FAQ.