OLA Release notes

The change email address process now requires the new email to be verified.
The change email address process has been updated so that the new address must be verified first before it can be used to login to OLA. This allows for mistakes when updating the email address to be corrected, by logging in with the original email address, without the need to create a new account. 

Improved the message displayed when no New Patient appointments are available.
The message is displayed when 'New Patient' is selected in OLA, but the clinic has no New Patient appointment types has been updated to '<Clinic Name> is not taking online bookings for new patients at this time, please call the clinic on <phone number> to arrange an appointment'.

The verify account email is now sent after an appointment is confirmed.
The verify account email will now only be sent to the patient once they have completed the appointment creation process. 

The scanning a card to capture patient information is no longer supported
The option to capture new patient information by scanning a document is no longer supported in OLA. This functionality has been removed. 

Update the OLA Log in screen
OLA Login page has been modified to only display the information required to log in or continue as a guest, text relating to having an account has been removed.

Update the Complete your booking screen to make it easier for patients to complete their bookings
Updated the Booking Confirmations page with cleaner styling and layout for easier usage on both mobile and desktop

Added a breadcrumbs bar with side functionality
•   Removed the existing sidebar.
•   Removed the calendar and search from the appointment selection page.
•   Added a new breadcrumb component to display the booking status.
•   Breadcrumb options are clickable which opens a sidebar with the ability to modify the selected option.
•   Added a new calendar component for the sidebar displaying a full calendar month.

Modify Browser Navigation for useability
 Full-screen options for making an appointment now have back functionality using the browser buttons.
 If there is an error when selecting a time, the back button will refresh the available times.

Remove map and auto close sidebar for OLA mobile version
 Removed the map on the clinic locator screen for mobile.
 Auto close side menu when reset password is selected.

Booking is lost when logging in on Confirm My Booking page
Fixed issue where the booking was lost if the patient logged into their account on the booking confirmation page. They can now login to their OLA account and complete the booking of the appointment that was selected.

Clinic phone numbers will no longer be truncated in the centre details 
In Zedmed, the practice phone number entered for the OLA branch had to include the area code or the number would be truncated in OLA. This will no longer happen and the format has been updated for easier viewing.

Changed the use of the term 'Doctor' to 'Practitioner'
The word Practitioner provides terminology that can be more widely applied and includes doctors, specialists and allied health providers. If required, Zedmed Support can change the term to one of the practice's choosing. 

The patient's first name and surname fields now support 30 characters
This is an increase in the character limit and allows patients to enter their full name when making a booking in OLA.

Removed the Welcome screen shown to new patients
The 'Welcome to NEW' screen was shown to new patients making their first booking, however, it did not add sufficient value and presented unnecessary options to new patients.

Enhanced the 'Pending appointment' step to provide clarity when using a phone
This screen now makes it clear that additional steps are required to complete the booking. Previously, these steps would be below the viewable area and patients could incorrectly believe the booking had been completed.

The Name and DOB fields will now appear at the top of the page.

Remove the patient notes field from the appointment booking workflow
This screen was removed to prevent the patient from using it to enter sensitive information and describe critical conditions that require a more urgent response.

Patients must now choose an appointment type in Online Appointments

Online Appointments no longer has a default appointment type. Patients must select an appointment type to create a booking to ensure they book for the correct Appointment Type. For new patients, you can configure OLA to only show the  New Patient Appointment Type.

Example: existing patient 

Example: new patient

• For more information see the Online Appointments patient guide.
• To manage what appointments are available, see the Online Appointment Setup guide.