Zedmed v38.7.4
11 September 2025 | This release includes 5 new features, 11 enhancements and 10 fixes.
NEW Link Appointment Types and Activity Types
Currently, a practitioner's scheduled time is assigned a colour-coded Activity Type in the Appointment Book to let reception know what the practitioner is doing during that time.
This new release allows the practice to assign specific Appointment Types to an Activity Type, so only those Appointment Types are selectable when a booking is made. This helps manage what Appointment Types are available to reception staff in Zedmed and to patients using OLA.
For example, a GP's schedule is divided up into two Activity Types, Consultations and Telehealth. The Activity Type 'Consultations' only allows Short, Long and New patient Appointments Types - they are the only three options available when making a booking. Time scheduled with the Activity Type 'Telehealth' only gives the option to select a Telehealth appointment.
Activity Types and Appointment Types are now tabs in the new Appointment Type Settings screen. New and current Activity Types have all Appointment Types selected by default. New Appointment Types need to be added to an Activity Type.
See the Manage Appointments and Activities guide to learn more.
To configure Appointments and Activities:
- Select Practice Setup > Appointments > Appointment Type Settings.
- Select the Activity Type from the left.
- Tick/Untick the Appointment Types to be available for that Activity.
- Optional - Review the Activity Types used in each practitioner's schedule.
NEW Appointment Grid UI enhancements
The following improvements have been made to the Appointment Grid:
- Appointments that span multiple slots are now shown as a single block with the patient name at the top.
- Appointment Details has an editable start time field, which does not need to align with the slot's start time.
- Appointments can be booked outside of a practitioner's scheduled time (grey area of Appointment Book).
- An Activity Type's name can now be displayed in the earliest free spot in a block of scheduled time. This option is enabled under Appointment Book: View > Options > 'Show activity type description at top of schedule'.
NEW Live messaging
Zedmed can display live updates in Office to advise customers of time-sensitive issues like outages and software updates. These messages are displayed in the Office Notifications panel (screenshot below) and in a notification bar at the bottom of the Appointment Grid.
This feature is disabled by default and not recommended for Zedmed Cloud or practices running Zedmed on-prem via Terminal Servers. To enable this feature, select Practice Setup > Practice - tick Show Zedmed Notifications.
NEW Track patient referral session count.
Zedmed can now display how many sessions a referral is for and how many have been used. The total number is added manually, and each time the patient is billed using that referral, the number used increases by 1. For example, a patient who is entitled to 3 visits on a referral would show 2/3 after being billed for 2 sessions. Refer to the Referrals guide to learn more.
Enable referral session count.
To enable the feature, select Practice Setup > Practice > 'Track count of Patient Referral Sessions' - then reopen Office.
Configuring the referral session count
When a patient has a referral for a number of sessions, type that number into the Session Count field in the Patient Record's Referral Details.
For Referrals added before enabling this feature, the session count will be 0/0.
Session count considerations
• Voiding an invoice will decrease the count.
• If your practice invoices cancellations, deselect the referral from the invoice.
• The used sessions count can grow greater than the number of sessions the referral is for.
• The referral session count increases each time the patient is billed, so the referral must be linked to the invoice when billing.
Where the session count is displayed
• Office: Patient Details - Referrals (referral Details).
• Office: Appointment Details.
• Clinical: Patient Demographics (by referrer name) - For Specialist sites only (Site Type > Specialist under Global Options).
NEW Custom clinical layout
You can now hide the left panels to free up space for features like Heidi and Telehealth and have the History and current Encounter side by side. The Clinical menu its and Summary view tabs displayed can also be modified to remove feature that are not used. To learn more, see the Customising Clinical's layout guide.
Hide left side panels (Summary Views, Demographics, Reference)
Click the chevron to collapse the panes to the left of History View. This provides more room for Zedmed 's Telehealth and Heidi AI.
The chevron icon moves to the left of the screen and can be clicked to reopen the panels (mouseover to preview Summary Views).
History and Current Encounter - side by side
Each practitioner can now switch between History View and Current Encounter as a 'side-by-side' display or 'top-bottom'.
Enable this option under Clinical > My Options > 'Patient History and Encounter'.
Show or hide selected Clinical buttons and Summary Views tabs
Each practitioner can now hide specific Clinical Menu buttons and Summary Views tabs.
Enable these options under Clinical> My Options > Function Selects tab.
Previously, you could only hide modules in the Current Encounter menu.
Enhancements
General | ||
Office | ZED-10227 | Zedmed's Patient report now lets you choose the save location |
Office | ZED-10270 | Add an embedded web page to Office. |
Office | ZED-10280 |
Add an embedded web page to the Appointment grid |
Office | ZED-10321 | Add an export button to 3rd Party Batching An Export to CSV option has been added to the Third Party Batch Enquiry form. |
Office | ZED-10373 | Add the Service date as a filter in the Debtors Report.
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Office | ZED-10379 | Added all 100 private fee values to the Item Report CSV export dataset
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Office | ZED-10380 | Added a print and email option for invoicing.
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Office | ZED-10396 | Improve the admission time picker usability
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Office | ZED-10423 | AIR Immunisation Loading time optimisation |
Office | ZED-10563 | Improved Patient Merger performance
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Clinical | ZED-10357 | If a MIMS drug is discontinued, you can now search for an alternative
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Appointments & Activities | ||
Office | ZED-10291 | Update Activity and Appointment screens |
Office | ZED-10292 | Link Appointment Types to Activity Types |
Office | ZED-10294 | Show the Activity Type's name at the top of the appointment block |
Office | ZED-10295 | Single Appointment block over multiple slots |
Office | ZED-10397 | Appointment notes are included in Surgical Notes when adding a surgical procedure
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Office | ZED-10398 | When billing from the Appointment Grid, the invoice date defaults to the appointment's date |
Office | ZED-10399 | You can now edit the appointment time when creating an appointment |
Referral letters | ||
Office | ZED-10442 | When creating/editing a referral, capture the total number of sessions and store in the database |
Office | ZED-10443 |
When displaying the Patient Details in Office, show the Session Count used/total for the Referral displayed |
Office | ZED-10444 |
When displaying the appointment details, show the Session Count used/total if a referral is present. |
Clinical | ZED-10445 | When displaying the Patient Record in Clinical show the Session Count used/total if a referral is present. |
Clinical UI | ||
Clinical | ZED-10183 | Hide Summary Views |
Clinical | ZED-10185 | Pin and retract the Patient Demographics |
Clinical | ZED-10189 | View History and Consultation panels side by side |
Clinical | ZED-10190 |
Hide some main toolbar buttons |
New fixes v38.7.4
Office | ZED-10747 |
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New fixes v38.7.3
Office | ZED | In App Messaging is turned off by default. |
New fixes v38.7.2
Office | ZED-10683 | Users are unable to edit long appointments if double-clicking below the patient name.
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Clinical | ZED-10685 | Update ChildhoodSchedules xml for the new Prevenar 20 vaccine. |
Clinical | ZED-10686 | Document Preview is not able to close if more than one patient is open in Clinical. |
Clinical | ZED-10689 | Pregnancy Icon mouse-over text is incorrect. |
New fixes v38.7.1
Clinical | ZED-10374 | Predictive ICPC Search slowness on first patient after opening clinical
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Clinical | ZED-10375 | WP Tools Page Setup – Paper Size: DIN A4 (210 x 297 mm) is Missing |
Clinical | ZED-10376 | Radiology Plain Paper Type N - Print multiple printouts Radiology referral |
Clinical | ZED-10410 | Zedmed Clinical custom dictionary/spellcheck for Zedmed Cloud |
Clinical | ZED-10440 | Zedmed creating duplicate sessions in Heidi |
Clinical | ZED-10459 | Zedmed API Service - Out Of Memory Issue
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Zedmed v38.6.2
7 August 2025 | This release includes 4 new features, 7 enhancements and 20 fixes.
NEW Telehealth (Zedmed on-prem customers only)
Telehealth allows practitioners to run remote video consultations from Zedmed. This feature includes integrated Telehealth Appointment types and notifications, including SMS messages with links to the video consultations and practitioner notifications when a patient joins.
New feature for Zedmed on-prem customers. Sign up using the Telehealth Expression of Interest form.
Advantages of Zedmed Telehealth:
- Provides an integrated workflow for managing Telehealth appointments.
- Identifies Telehealth bookings in the Appointment Book and the Waiting Room.
- Embeds video within Clinical and provides practitioner display options via web browser or phone.
- Notifies if a patient is waiting in the Telehealth session by displaying a banner on the patient record.
- Automatically sends the patient an SMS with the link for the Telehealth session.
- Automatically attends the patient to the Waiting Room when they join the Telehealth session.
Learn more:
- Telehealth one-prem guide
- Telehealth Practitioner 1-step quickstart
- Telehealth FAQ
- Telehealth Practice Manager setup
NEW Embedded patient search in Reception
To make it faster to open a patient record, a simplified patient search field has been added to the Reception tab in Zedmed. The search results have also been updated to include the email address of each patient.
Select Clear in the upper right to start a new search.
Select New Patient to add a new patient record.
F4 twice will still open the last patient record that was opened.
F4 will still bring up a search window.
A classic search can be enabled to open in Branch Options.
To learn more, see the updated Patient's Guide.
NEW Payment Gateway refunds (ePayments)
You can now refund payments made via Payment Gateway within Zedmed with the new ePayment refund option in Account Enquiry. You no longer need to log into the payment recipients' Tyro eCommerce portal.
To learn more, see the new ePayment Refunds guide.
Notes:
- If a bill includes a surcharge, the surcharge must still be refunded through the Tyro portal.
- You can only refund to the credit card billed. A replacement card cannot be refunded to.
- Cards are listed in the patient's details in the order they are used.
NEW Tyro Terminal Management
This feature allows practices to control the Tyro terminals staff connect to. If enabled, a user can be set up for multiple terminals and select a terminal when they log in. This is important for Cloud customers who need flexibility with terminal selections. For on-prem users, it allows staff to use terminals not connected to their workstations.
The practice will need to add existing Tyro Terminals to Zedmed's Security module to start using this feature. Once the terminals have been added, you can then assign them to the appropriate users.
To learn more, see the new Assign Tyro Terminals to Users guide.
Enhancements
Office | ZED-10097 | The debtor's report now supports grouping by doctor. |
Clinical | ZED-10091 | Referral doctors can be automatically added to a patient's demographics in Clinical. Specialists will be added to 'Other Clinicians' and GPs to the 'General Practitioner' field. To learn more, see the new auto-add referral doctor guide. |
Clinical | ZED-10098 | The Address Book has new updates.
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Clinical | ZED-10297 | A patient's next appointment displays in Clinical Demographics.
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Clinical | ZED-10298 | The Smoking icon has been updated.
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Clinical | ZED-10299 | The Illicit drug icon has been updated.
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Clinical | ZED-10300 | The Alcohol icon has been updated.
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Fixes
Office | ZED-10088 | SMS Icon now shows in the Appointment Book when the Doctor group is selected. |
Office | ZED-10094 | Resolved Surgical Partners Synchronisation issue. |
Office | ZED-10115 | Claims no longer fail due to a null value in Benefits. |
Office | ZED-10170 | Removed the Report designer button. |
Office | ZED-10225 | Resolved Exporting Referrals Expiring Report error: Nullable must have a value. |
Office | ZED-10228 | Switching between patient profiles now correctly displays MyMedicare status and information.
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Office | ZED-10275 | Credit card requests now require an appointment to have a patient. |
Clinical | ZED-10112 | Deleted Problems no longer included in HealthLink SmartForms. |
Clinical | ZED-10117 | Clinical will no longer display an error when closing Results Inbox on a second screen. |
Clinical | ZED-10226 | Archived Patients can now be searched for in the Clinical Scan. |
Clinical | ZED-10236 | Remote Desktop text removed. |
Clinical | ZED-10259 | Uploading an open file into Zedmed no longer causes an error. |
Clinical | ZED-10268 | Adding a problem from Summary Views now correctly defaults to the Selection Method in My Options. |
Zedmed v38.4.0
Single Sign On
Zedmed introduces Single Sign-On support for enterprise customers. Contact Zedmed to learn more.
Fixes
Clinical | ZED-10331 | Heidi issue with apostrophes in patient names
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Zedmed v38.3.0
Office | ZED-6311 | Warning: Transaction reference number is empty when a Tyro Eftpos transaction is cancelled Improved the message displayed when a Tyro EFT transaction is declined and cancelled. |
Office | ZED-10067 | Open patient details screen over the messages screen A View Patient icon has been added to the Message Manager screen to enable the selected patient details to be viewed over the top of Message Manager without closing the latter. |
Office | ZED-9986 | Add an email address and My Medicare registration details to Marketing function
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Office | ZED-10192 | Access violation at address 0067FBF2 in module 'patients.exe' |
Office | ZED-10200 | Disable the use of the Expect header when communicating with claiming.com.au Applied a fix to allow for upcoming changes to claiming integration to work. |
Clinical | ZED-6243 | When a practitioner defines a problem, the system allows it to be saved although the date (onset date) is not correct Fixed an issue where problems with invalid onset dates would cause the upload of Shared Health Summaries to fail. |
Clinical | ZED-6243 | When a practitioner entered an immunisation, the system allows it to be saved although the immunisation date is not correct. Fixed an issue where immunisations with invalid dates would cause the upload of Shared Health Summaries to fail. |
Clinical | ZED-10040 | Investigate why re-prescribing dosage is blank when UnitVolume and UnitVolunits change Zedmed Clinical will now prompt the user to confirm the dosage when re-prescribing a medication where the drug description has changed due to medication unit or volume change since last prescription. |
Clinical | ZED-10049 | HL7 PRD3 section is inputting Home Address of the Doctor
Modified PDR section of HL7 record to use clinic's address instead of the home address of the treating doctor. |
Zedmed v38.2.3
Office | ZED-10090 | AIR Management Date Range filters do not work
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Office | ZED-10095 | Office - Dollar icon colour to be changed on Status
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Office | ZED-10114 | Tyro Terminal selector enhancements
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Office | ZED-10140 | Request a credit card from the patient details screen
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Office | ZED-10237 | Enhance Tyro adapter to show terminal unique name
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Clinical | ZED-10037 | The "Medications" section from My Health Record is not appearing in the Summary view
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Zedmed v38.2.2
8 April 2025 | This release includes 6 new features, 12 enhancements and 35 fixes.
Zedmed v38.1.2 is the first public version. To view all v8 incremental updates, see v38.1.2. For v37 releases, see v37.9.0.
NEW Heidi AI
Zedmed's Heidi AI integration uses voice input to generate AI-enhanced clinical notes and consultation transcripts. Before it is added to a patient's file, all generated content can be reviewed and manually edited.
To use Heidi AI, each practitioner needs their own paid subscription. To subscribe, select the Set up Heidi link in Clinical's Heidi AI widget. You can also use Heidi's 30-day free trial via this link.
Note: This feature requires the Windows WebView 2 component, which is included with Windows 11 and Office 365. It will be added to versions of Windows 10 that do not already have it.
To learn more, see the Heidi AI guide.
NEW Schedule conflicts preview
When adding or editing a schedule, you can now view conflicts on a dedicated pane, making it easier to review all conflicts and their details in one place. Conflicts often occur when changes are made, and those conflicts will be displayed on the right pane with a red border.
To learn more, see the Create a Schedule guide.
This new feature will allow you to review and modify conflicts
NEW Tyro Terminal selector
Currently, for Zedmed Cloud, users are linked to Tyro terminals, and each user can only be linked to one. This causes problems if users move desks or need to use a different terminal.
This new feature allows users to select the required terminal when they log in. For on-premise customers, workstations are linked to Tyro terminals (not users) so no change is needed.
To learn more, see the Tyro Terminal selector guide.
NEW OLA Prevent specific patients from booking
Practices can now block existing patients from booking appointments using OLA. The feature is enabled using a tick box in the Patient Details and applies to existing patients with OLA accounts that have been reconciled to their patient record.
This is what the patient will see in OLA,
NEW OLA Document requests
Practices can now ask patients to upload documents (such as referrals) when making online appointments. The document requirement is enabled for specific Appointment Types, and the documents are delivered to the practice mailbox.
To learn more, see the OLA document requests guide.
Screenshot of a Patient being prompted to provide a referral in OLA.
NEW Secure Send for batch writer
Secure Send is provided as a right-click option for each letter. This allows the letter to be sent to a specific patient's email address.
Learn more.
Enhancements
Office | ZED-10160 | Windows WebView 2 component (v38.1.1)
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OLA | Practices can set the order of doctors in OLA.
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Office | ZED-9831 | A patient's next appointment is now shown on their patient record. |
Office | ZED-9846 | Unassigned Tasks will no longer show in Task Manager. |
Office | ZED-10000 | In Patient details, the Notepad timestamp now has both the date and time Added time to the timestamp note in patient details, which previously only had the date. ![]() |
Clinical | ZED-9633 | Secure Send can now be used in Batch Letter Writer for individual letters. |
Clinical | ZED-9745 | Summary Views now supports more file types. |
Clinical | ZED-9901 | Summary Views now support the Docx file type. The docx files can now be attached to Incoming Documents, Documents, Results, and ECG/Images. |
Clinical | ZED-9808 | 'Results' in Summary Views can be sorted by Date Collected. |
Clinical | ZED-9872 | Results Inbox 'Common Phrases' now support more characters. |
Clinical | ZED-9893 | The Script Report now shows all drugs for a patient, even if they changed their name. |
Clinical | ZED-9930 | Moved the 'Send to Patient button' in the Results Inbox. The Send To Patient button has been moved to the left of the configurable buttons in the Results Inbox. It was previously to the right of the Show Result Complete. ![]() |
Office | Updated the Schedule Details Graphic display: 1. Removed the Doctor and Resource radio buttons. 2. Changed the Doctor/Resource dropdown to be a label that displays the selected schedule 3. The End Date check box defaults to the current date rather than the scheduled start date. ![]() |
Fixes
Office | ZED-6353 | Bulk patient Merge issues |
Office | ZED-9770 | 3rd party Batch Report - The description overlapped the GST |
Office | ZED-9845 | Appointment Reminders - Automatic Reminder SMS is not listing resources |
Office | ZED-9847 | Quote Not Showing GAP Fee |
Office | ZED-9867 | Account Payer Allocation - Unable to view Invoice error " Print Duplicate error" |
Office | ZED-9869 | Merge Patient files - MyMedicare registration Fields Are Not Saved After Merging |
Office | ZED-9891 | Appointment grid "Could not convert variant of type (Null) into type (Integer)" error |
Office | ZED-9834 | Assertion failure error for third-party payers |
Office | ZED-9947 | Unable to print the Referral Doctor label when using the internal Mail Merge template, getting a Print Referral Doctor Label Error |
Office | ZED-9966 | Next Available Search function is not updated after clearing a schedule conflict |
Office | ZED-10009 | Update to Waiting Room auto-refresh frequency branch option |
Office | ZED-10028 | Cannot send ZedSMS from new branch - Error - 103: Invalid Config Values |
Office | ZED-10071 | Remove the Tip of the Day Editor menu option in Office |
Clinical | ZED-8763 | To-Do List freeze when open patient file from result inbox |
Clinical | ZED-9629 | Results Inbox Access Violation when using arrow keys to navigate from a result that contains an image |
Clinical | ZED-9676 | AV error when opening the results inbox after importing results |
Clinical | ZED-9732 | Rename option on Pathology/Radiology referrals does not work |
Clinical | ZED-9733 | AV error when deleting a referral using the contextual menu in History View |
Clinical | ZED-9767 | Clinical encounter - Duplicate addendum notes |
Clinical | ZED-9768 | Access Violation when viewing/opening images from history view. |
Clinical | ZED-9769 | Referral Templates via Encounter - referral module the global template appears as default instead of the My Option default template. |
Clinical | ZED-9771 | Referrals made through HealthLink Smartforms still appear in the list of incomplete referrals even after they have been marked as closed. |
Clinical | ZED-9804 | Update Pregnancy Calculator to current year and beyond. |
Clinical | ZED-9815 | Error -- No Measurement Type exists for measurement SPO2. |
Clinical | ZED-9816 | Issue with Distributing Letter from Summary View. |
Clinical | ZED-9868 | Range Check Error - Result Inbox. |
Clinical | ZED-9892 | Billing Wizard - Billing details The "Send Medicare Bulk Billing Consent" button in the billing wizard is covering up text in the payer details.
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Clinical | ZED-9912 | Clinical Results Inbox filters - on Document or Result does not work after a refresh. |
Clinical | ZED-9931 | Printing in progress error. |
Clinical | ZED-9968 | Referral letter writer screen - Printer in Progress error which leads to an AV. |
Clinical | ZED-9977
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Access Violation when printing two copies of a referral letter. |
Clinical | ZED-9993 | Creating a new problem using the same code as an existing or resolved problem incorrectly updates the existing record. |
OLA | ZED-10044 | Released in Zedmed v37.8.3 pilot
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Clinical | ZED-10142 | Cannot focus on a disabled or invisible windows (v38.1.0) Fixed an issue where an error was displayed when opening a patient from the clinical waiting room. |
Clinical | ZED-10164 | AV when selecting Clinical Details in Office and Heidi is not enabled (v38.1.1) Fixed an AV error that can occur in some instances when the patient history is refreshed. |
Clinical | ZED-10187 | Fixed error: Failed to create Edge browser control (v38.1.2)
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