Batch letters (manage & write)

Zedmed's Batch Letter Writer is used when a Dr dictates letter content to provide to the Typist (Ramsay employee) for letter creation. This process is useful for single or multiple letters.

Typist

1. Receive the audio recording then open Clinical > select the Batch Letter icon.
2. Select the Doctor > New Batch > the Write Letters tab displays.
3. Use the Search Criteria options to display patient/s.
4. Select patient > Letter Section populates patient data.
5. Complete Letter Details > To: (addressee), Subject, Template.
6. Select Write Letter > letter opens > type letter.
7. Close then select Yes to save letter with status ? To Be Reviewed
8. Select the next patient for letter writing.
9. Optional - Email Dr (with patient names once letters are ready for review) 

Doctor

1. Open Clinical > Batch Letter.
2. On the current Batch > right click > select Review All Non-Correct Letters (opens one letter at a time ). 
3. On the displayed letter:
   a) Apply edits.
   b) Close > select status ✓Correct then Yes to save.
   OR
   a) Create audio file and send to Typist
   b) Close > select status X Needs Correction then Yes to save
4. Review the next letter.
5. When finished, Exit Review > close Batch Letter.

Typist / Reception

1. Open Clinical > Batch Letter.
2. When all letters in a Batch are ready to distribute (status of ✓Correct) > right click on the Batch title > select Distribute Batch > Review warning message. For single letter: To distribute a single letter > right click the letter > select Distribute Letter. 
3. Apply settings in the Print/Send dialog. 
   • If a recipient is configured for Medical Objects, the letters are distributed electronically. 
   • For recipients not configured for Medical Objects you can print or use Secure Send - Step 5.
4. When all letters are distributed, an option is provided to Mark the Batch as Complete. Alternatively, right-click the batch title > select Change Batch Status to Complete.
   
5. To send the patient a copy, open the patient clinical record > Summary Views > Documents > Send to Patient.
    Status: The distribution status is viewed by right-clicking the Batch > Batch Distribution Status.