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Online Appointments FAQ
The OLA FAQ is a set of common questions that help practice staff understand how to administer patients' online appointments. We highly recommend all staff review this page.
Reception guide to OLA
Zedmed Online Appointments allows patients to book their own appointments, which will appear in the Appointments Grid.
Reconcile new OLA
Process patients who have made their first online appointment and need to have their OLA account reconciled with their patient record. This reconciliation only needs to be performed once.
Patient guide to OLA
Learn how patients can use Online Appointments (OLA) to book an appointment at any time and find the location and doctor that's right for them.
Allowing document uploads
Document uploads are now supported for Online appointments (OLA). Practices can require document uploads for specific Appointment Types based on the patient being New or Existing.
Adding patient messages
Practitioners can add messages that will appear for all bookings, and the practice can add messages for specific Appointment Types, which will override any messages defined by a practitioner. Practice messages for Appointment Types To add a ...
OLA Release notes
Product updates to Zedmed's Online Appointments (OLA) product, including features, enhancement and fixes
Set up Online Appointments
Set up Zedmed Online Appointments (OLA), including information about your doctors (specialties, languages, etc), and what Appointment Types and times are available.