zedmed
Table of Contents
Table of Contents
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Glossary
CLINICAL
Running an encounter
Clinical overview
Starting an encounter
Recording an encounter
Patient demographics
Patient summaries
Patient history
End of encounter billing
Results inbox
Results Inbox training video
Managing the Results Inbox
Assign or reassign results
Scan results & documents
Summary Views Results
Clinical features
Secure Send
Quick Documents
Clinical Letter Writer
The Doctors App
My Health Record
HealthShare directory
Problems module
Add problem from ICPC
Add existing/recent problem
Add problem using free text
Summary Views Problems
Drugs module
Write a prescription
Write a compound drug script
Script Details screen
Reprints and cancellations
Summary Views Medications
Observations module
Record physical measurements
Record INR measurements
Record pathology results
Record respiratory functions
Summary Views Observations
Referrals module
Write a referral letter
Write a pathology referral
Write a radiology referral
SmartForm & SR referrals
Summary Views Referrals
Immunisations module
Immunise an adult
Immunise a child
Transmit immunisations to AIR
Summary Views Immunisations
Allergies module
Record an allergy
Record no known allergies
Remove an allergy
Summary Views Allergies
Other modules
Chronic Disease Management
Pregnancy features
Examination Templates
Backdate
Diagrams module
Capture/Import (Image)
Clinical Calculators
Clinical setup
Clinical resources
Clinical reports menu
Flexi reports
My Health Record FAQ
Document versioning
Outbox Viewer
Clinical tasks
Write Batch Letters
Write ReturnToWorkSA eWCC
Create To do lists
Spell check
Doctor setup
OFFICE
Patients
Register/update a patient
Find existing patient
Attend a patient
Invoice a patient
Add or change a referral
Archive or merge patients
Account Enquiry guide
Appointments
Find an appointment
Book an appointment
Cancel an appointment
Appointment display options
Manage the Waiting Room
Send a manual recall
Send a manual reminder
Surgical booking
Scheduling
Create a schedule
Change a schedule (ongoing)
Extend a schedule (one-off)
Mark a period as unavailable
Scheduling FAQ
Scheduling video guide
SMS confirmations & reminders
Online Appointments
Online Appointments FAQ
Set up Online Appointments
Reconcile new OLA
Patient guide to OLA
OLA Release notes
Zedmed SMS
Set up SMS
SMS Configurations
Managing SMS messages
ZedSMS Message Centre
Top up ZedSMS credits
Customise SMS text
Marketing Messages
All SMS send options
Office features
Intramail system
Shortcut keys
Office letters & labels
Classic & modern themes
Logins & passwords
Change your password
Switch branch or user
TeamViewer QuickSupport
Management reports
Patients Report
Recalls Report
Statistics Report
Referral Doctors Statistics
Patient Service report/Bulk SMS
Assistant Service Report
Daily reports
Transaction GST Report
Attendance Report
Appointment Report
Appointment Audit Report
Waiting Times Report
Practice reports
Finding the right report
Reports video guide
Referral Doctors Report
Treating Doctors Report
Item Report
Referrals Expiring Report
Release notes
Zedmed's Current Release
Zedmed v36.2.0
Zedmed v36.1.0
Zedmed Version 35
BILLING
Payers & fees
Payers, items & fees overview
Managing Item fees
Update existing Medicare fees
Update Other Fees
Add a new Medicare item
Add a non-Medicare item
Add a new fee type
Extend a fee's end date
Derived item fees
Invoice creation
Bulk Bill & DVA invoicing
ECLIPSE (Fund) invoicing
Private Patient invoicing (MAOnline/Tyro Easyclaim)
3rd party invoicing (e.g TAC)
Suppressed invoices (for claims)
Billing options
Cancel an invoice (void)
Create a quote
Charge a non-attendance fee
Assisted billing
Bulk Billing consent
Take a deposit (allocate later)
Deferred billing (pay later)
Claim management
Reconcile payments
Review claims
Manually Associate Receipts
Manually receipt a Medicare payment for a voided invoice
Manually receipt an ECLIPSE payment for a voided invoice
Videos for Claims & Payments
3rd party billing
3rd party receipting
3rd party adjustments
Refund a 3rd party
3rd party unallocated credits
Batching invoices and receipts
Private patient billing
Private patient receipting
Private patient adjustments
Refund a private patient
Reversing MA Online payments
Payer management
Create a new payer
Make Medicare/DVA the payer
Make a health fund the payer
Make the patient the payer
Make family member the payer
Add 3rd party payer (e.g.TAC)
Deactivate/activate a payer
Banking
Best practice banking
Using batches and sessions
Banking reports
Debtors Report
Managing Transfers In & Out
Resolving incorrectly receipted accounts
Zedmed v35 migration
Video guides
Legacy documentation
Legacy - Tyro billing
Legacy - Eclipse claims
Legacy - Bulk bill claims
CLOUD
New to cloud
First time login & 2FA setup
What processes will change?
Cloud Support team tasks
Cloud login
Logging into Zedmed Cloud
Logging in using AppStream
Using 2FA with no internet
Changing your cloud password
Cloud UI
Cloud navigation video
Zedmed Cloud menu
Copy paste in cloud
Cloud UI Tips & Tricks
Cloud tasks
Cloud scanning
Cloud printing
Cloud file uploads
Cloud file downloads
Request forms
Disable user request
New user request
Change user access request
Cloud resources
Cloud TeamViewer
Manage Office RTF templates
Secure messaging clients
Middleware install
VIDEOS
ADMIN
Office setup
Create an Appointment Type
Create an activity type
Schedule reminders
Schedule recalls
Set up recall types
Add new patient types
Add Address Book contacts
Software updates
All release notes
Zedmed upgrade guide
Zedmed specifications
Zedmed firewall settings
NASH certificates
Update MIMS
Change the Zedmed theme
Templates & forms
Zedmed templates overview
Clinical templates
Office templates (FRM Word)
Office templates (RTF Internal)
Create custom invoices
Set up electronic signatures
PM notifications
1 March AIR requirements
25 June eRx requirements
Expiring NASH certificate
Practice guidance
Zedmed best practice guide
Payroll tax change preparations
Measuring practitioner's time
SmartForms setup
HL SmartForms install
HL SmartForms upgrade
HL SmartForms v35 to v36
SmartForms troubleshooting
Payment Gateway
Payment Gateway FAQ
How to use Payment Gateway
OLA bookings with PG
Payment Gateway report
Payment Gateway refunds
Tyro create refunder account
Tyro create API password
Practice setup
Practice details
Add a hospital
Add a branch
Rename a branch
Set up Eclipse
Set up Tyro
Set up drop-down Lists
Register for Medicare claims
Practice definable fields
Add clinical library files
Staff setup
Add/Remove staff
Add a new doctor
Disable a doctor
Register doctor for claims
Add a new resource
Accounts & security
Void Claim services role
Reset a users password
Claims & Payments access
Integration support
Clinical Integrations
MyMedicare
MedicarePlus
Surgical Partners
eRx ePrescribing
HealthShare
ReturnToWorkSA
MyHealth Record
Stock Management
Cubiko practice intelligence
Payment Gateway
Installs and upgrades (Hidden)
Stock Management (Hidden)
Stock Management quickstart
Add a new product
Add and monitor stock
Stock level management
Use stock in a clinical encounter
Set up Stock Management
Restricted
Error codes
AIR error codes
Medicare rebate exceptions
Medicare error codes
ECLIPSE errors
Home
OFFICE
Category description
Patients
(7)
Register/update a patient
Find existing patient
Attend a patient
Invoice a patient
Add or change a referral
Archive or merge patients
Account Enquiry guide
Appointments
(8)
Find an appointment
Book an appointment
Cancel an appointment
Appointment display options
Manage the Waiting Room
Send a manual recall
Send a manual reminder
Surgical booking
Scheduling
(7)
Create a schedule
Change a schedule (ongoing)
Extend a schedule (one-off)
Mark a period as unavailable
Scheduling FAQ
Scheduling video guide
SMS confirmations & reminders
Online Appointments
(5)
Online Appointments FAQ
Set up Online Appointments
Reconcile new OLA
Patient guide to OLA
OLA Release notes
Zedmed SMS
(8)
Set up SMS
SMS Configurations
Managing SMS messages
ZedSMS Message Centre
Top up ZedSMS credits
Customise SMS text
Marketing Messages
All SMS send options
Office features
(7)
Intramail system
Shortcut keys
Office letters & labels
Classic & modern themes
Logins & passwords
Switch branch or user
TeamViewer QuickSupport
Management reports
(6)
Patients Report
Recalls Report
Statistics Report
Referral Doctors Statistics
Patient Service report/Bulk SMS
Assistant Service Report
Daily reports
(5)
Transaction GST Report
Attendance Report
Appointment Report
Appointment Audit Report
Waiting Times Report
Practice reports
(6)
Finding the right report
Reports video guide
Referral Doctors Report
Treating Doctors Report
Item Report
Referrals Expiring Report