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Created On: 07/07/2025
in BILLING Billing options
Error: "Not Assessed" Problem
This error occurs when attempting to submit a rebate via MA Online for Outpatient billing. It means that the invoice did not have a referral attached to it. When you invoice a consultation that the patient ha...
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Created On: 07/07/2025
in ADMIN Practice guidance
Upcoming changes to Chronic Disease Management and MBS items From 1 July 2025, GP management plans and team care arrangements will be replaced with a single GP Chronic Condition Management Plan (GPCCMP). The existing MBS items for developing...
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Created On: 20/06/2025
in ADMIN Practice setup
The Chronic Disease Management (CDM) module prompts doctors to create plans for patients who may be eligible for CDM Medicare items. This guide explains the steps required to add triggers for these plans when patients present with eligible problem...
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Created On: 19/06/2025
in ADMIN Practice guidance
From 1 July 2025, GP management plans (GPMPs) and team care arrangements (TCAs) will be replaced with a single GP chronic condition management plan (GPCCMP). The existing MBS items for developing and reviewing GPMPs and TCAs will cease and new M...
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Created On: 18/06/2025
in OFFICE Telehealth (on-prem)
Telehealth is set up in Zedmed during a call with Customer Success. The practice then follows this guide to create the Telehealth Appointment type and a ZedSMS reminder, which sends the Telehealth link to the patient. To use Telehealth, see the...
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Created On: 13/06/2025
in BILLING Payers & fees
Update the private fee charged for practice-created items and MBS schedule items using a new validity period.
To update the private fees of many items, contact Zedmed Support to arrange a spreadsheet import.
For more information, se...
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Created On: 10/06/2025
in OFFICE Payment Gateway
Refund payments made via Payment Gateway within Zedmed using the ePayment refund option in Account Enquiry. Requires Zedmed v38.6.2 or later. Considerations If a bill includes a surcharge, the surcharge must still be refunded through the Tyr...
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Created On: 03/06/2025
in ADMIN Integration support
This feature allows practices to control the Tyro terminals staff connect to. If enabled, a user can be set up for multiple terminals and select a terminal when they log in. This is important for Cloud customers who need flexibility with terminal ...
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Created On: 28/04/2025
in ADMIN Office setup
You can change the default message of the day as displayed on the Reception and Management tabs.
To update the message:
Go to Zedmed's Management tab.
Select Practice Setup > Message of the Day. Edit Message of the Day wil...
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Created On: 14/04/2025
in CLINICAL Clinical features
Zedmed's Heidi AI integration uses voice input to generate AI-enhanced clinical notes and consultation transcripts. Before it is added to a patient's file, all generated content can be reviewed and manually edited. Requires Zedmed v38 . For ...