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Last Updated: 15/08/2025
in OFFICE Telehealth (on-prem)
Telehealth allows practitioners to run remote video consultations with patients from Zedmed. This feature includes integrated Telehealth Appointment types and notifications, including SMS messages with links to the video consultations and practiti...
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Last Updated: 15/08/2025
in ADMIN Practice guidance If you have received a notification from PRODA that your NASH Certificate is expiring, you need to install a new certificate. NASH certificates are required to create connections to online patient services
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Last Updated: 15/08/2025
in ADMIN Practice setup
Automatically add referral doctors to a patient's Clinical demographics. This feature is enabled as a Branch option and requires Zedmed v38.6.2 or later. Specialists will be added to the ' Other Clinicians' field. GPs will be added to the ' Ge...
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Last Updated: 15/08/2025
in OFFICE Telehealth (on-prem)
Telehealth allows practitioners to run a remote consultation by opening a Telehealth display option from the Current Encounter menu. Telehealth User Guide What are the advantages of Zedmed's Telehealth? Provides an integrated workflow...
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Last Updated: 15/08/2025
in OFFICE Telehealth (on-prem)
Telehealth is set up in Zedmed during a call with Customer Success. The practice then follows this guide to create the Telehealth Appointment type and a ZedSMS reminder, which sends the Telehealth link to the patient. To use Telehealth, see the...
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Last Updated: 13/08/2025
in ADMIN Staff setup Set up a new doctor or locum in Zedmed. This includes a Zedmed login and an account where the doctor's billing and reporting information is entered.
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Last Updated: 13/08/2025
in ADMIN Staff setup Create an account for staff to log into Zedmed with. Each account will have access to different parts of Zedmed, as defined by their role and the access they need.
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Last Updated: 13/08/2025
in CLINICAL Immunisations module Transmit patient immunisation information from Zedmed to the Australian Immunisation Registry (AIR), a national register that records all vaccines given to people in Australia.
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Last Updated: 13/08/2025
in BILLING 3rd party billing
Unallocated credits can occur when an invoice with Medicare or DVA as the payer is voided but payment is still received. In this scenario, all claims covered by the payment must be manually receipted, and:
The amount received for the voi...
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Last Updated: 13/08/2025
in BILLING Billing options
Process an invoice where the MA Online Rebate is paid to the clinic. In this instance, the patient will pay the Gap and Medicare will send the Rebate to the clinic/billing doctor’s account.
The process for this scenario:
Create an in...