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Last Updated: 08/08/2025
in ADMIN Staff setup Manage access to Zedmed for staff and doctors. This is done by assigning specific roles to users, which gives them access to the parts of Zedmed required to perform their work.
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Last Updated: 08/08/2025
in CLOUD Request forms
This form is for Zedmed Cloud customers. The request will go to the Zedmed Cloud support team who will create a 2FA cloud login and Zedmed account. The form can be used for up to 5 users. Request form: Create a Zedmed Cloud user account I...
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Last Updated: 08/08/2025
in CLINICAL Drugs module Use the Drugs module to write a regular patient script. This article covers the steps required to write a standard script and includes options for new prescriptions and re-prescribing, and print and electronic formats.
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If a patient has been overcharged, you can credit their account with the overcharged amount instead of doing a refund. For example, if an invoice was receipted for $300 when the service only cost $200, you could adjust the invoice to $200 and sa...
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Last Updated: 07/08/2025
in OFFICE Release notes
7 August 2025 | This release includes 4 new features, 7 enhancements and 20 fixes. NEW Telehealth (Zedmed on-prem customers only) Telehealth allows practitioners to run remote video consultations from Zedmed. This feature includes int...
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Last Updated: 07/08/2025
in OFFICE Telehealth (on-prem)
Monitor the Waiting Room for the Telehealth patient's arrival. Patients automatically attend to the Waiting Room when they open Telehealth on their phone and tap Join . A red notification banner appears above the patient's record when they hav...
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Last Updated: 07/08/2025
in CLINICAL Running an encounter
Clinical Records is used to run consultations and access Zedmed's clinical features. This guide explains the patient summary section, which records demographic information, displays key indicator icons, and provides quick access to forms and lette...
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Last Updated: 07/08/2025
in BILLING Banking The Debtors Report lists those Account Payers that owe money to the practice. It can be run to show results based on Payer Type, Branch, Treating Doctor and Status.
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Last Updated: 07/08/2025
in OFFICE Payment Gateway
Refund payments made via Payment Gateway within Zedmed using the ePayment refund option in Account Enquiry. Requires Zedmed v38.6.2 or later. Considerations If a bill includes a surcharge, the surcharge must still be refunded through the Tyr...
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Last Updated: 07/08/2025
in OFFICE Patients Locating and opening a patient's record is one of the most frequent tasks performed in Zedmed. This article shows the easiest way to find and open a record and provides some tips and advice.