Articles
							
										
						Private patient receipting					
					
						Process a payment for a patient whose bill was deferred (not paid after their attendance). This is called receipting because when the payment's made,  the receipt needs to be allocated to the original invoice.					
				 
							
										
						Private patient adjustments					
					
						Adjust a patient's invoice to void, discount or increase the prices of items or even a full invoice. These tasks are undertaken in the patient's Account Enquiry screen as part of billing and bookkeeping.					
				 
							
										
						Refund a private patient					
					
						Refund a patient who paid their own bill. You may need to do this if the invoice was incorrect or billed incorrectly and you want to refund the payment.					
				 
							
										
						Refund an ePayment					
					
						
 
If an ePayment is made using Zedmed's Payment Gateway, a full or partial refund can be processed in two steps using the Tyro portal and Zedmed.    Customers use this process on Zedmed v38.2.2 or earlier. Customers on later versions use Zedmed's ...					
				 
							
										
						Reversing MA Online payments 					
					
						Reverse a private patient payment that was made using MA Online so you can then cancel the claim that was sent to Medicare and void the invoice.					
				 
							
										
						Credit an overcharge					
					
						
 
If a patient has been overcharged, you can credit their account with the overcharged amount instead of doing a refund. For example, if an invoice was receipted for $300 when the service only cost $200, you could adjust the invoice to $200 and sa...