Add/disable a Zedmed Cloud user

This form is for Zedmed Cloud customers to request the addition and/or disabling of a user's Zedmed access.

Zedmed Cloud request for: Add/disable Zedmed user 

Please be aware:

  • Requests are processed within one business day.
  • Requests must be submitted by a practice manager (or equivalent).
  • Any licensing updates will be applied to your subscription upon receipt of the form.
  • To avoid delays, please complete all fields for each user.

If this request is for a practitioner

  • A new practitioner must first be set up in Doctor Details with a Dr Code.
  • A new practitioner's banking, fees, scheduling, and Online Appointments (OLA) may need to be set up. 
  • A departing practitioner's outstanding results, appointments and payments need to be managed correctly.

For the steps performed by the practice, see the Add a new doctor guide or Disable a doctor guide.