Popular Articles | Page 4

Starting an encounter

Last Updated: 09/07/2025 in CLINICAL Running an encounter

Start an encounter for an on-site patient from the Waiting Room, or manually start an encounter for a patient who is not on-site. You can then use the Clinical Records screen to record patient information
Clinical Letter Writer

Last Updated: 17/06/2025 in CLINICAL Clinical features

Write a letter that can be printed out or sent electronically to recipients that use secure messaging services.
Write a compound drug script

Last Updated: 04/10/2024 in CLINICAL Drugs module

Use the Drugs module to write a script for a one-off drug or a new recipe drug. This article covers standard script and includes options for new prescriptions and re-prescribing, and print and electronic formats.
Account Enquiry guide

Last Updated: 16/05/2025 in OFFICE Patients

This guide explains how to use a patient's Account Enquiry screen to review, investigate, adjust and receipt invoices, and the different indicators available.
Reversing MA Online payments

Last Updated: 17/01/2024 in BILLING Private patient billing

Reverse a private patient payment that was made using MA Online so you can then cancel the claim that was sent to Medicare and void the invoice.
Logins & passwords

Last Updated: 12/08/2025 in OFFICE Office features

How to manage your Zedmed login, password and default site.
Set up Eclipse

Last Updated: 10/10/2024 in ADMIN Practice setup

There are 6 screens in Zedmed that need to be reviewed or updated before you can use ECLIPSE in your Zedmed site. In this article, each screen is explained in its own section, along with concise steps to follow.
Practice details

Last Updated: 26/08/2024 in ADMIN Practice setup

Enter a practice's details into Zedmed. This information includes settings that can govern other branches, practice definable fields and doctors' banking reports.
Add a new Medicare item

Last Updated: 03/10/2023 in BILLING Payers & fees

Add new MBS items that are not currently in Zedmed. These are items that Medicare has added to MBS and need to be loaded using the fees file. Performing a fees update will not add these items.
Debtors Report

Last Updated: 07/08/2025 in BILLING Banking

The Debtors Report lists those Account Payers that owe money to the practice. It can be run to show results based on Payer Type, Branch, Treating Doctor and Status.