The patient's journey
- Registered with the practice and has a patient record created.
- An appointment is booked with the practitioner.
- Arrives for an appointment and is added to the waiting room.
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Joins the practitioner who starts an encounter.
- Previous test results are checked and explained to the patient.
- The practitioner makes observations and updates the patient's record.
- Any problems are diagnosed and a referral letter may be written.
- The practitioner may also write a script for a prescription.
- The patient returns to reception with any paperwork.
- A private patient, Medicare or Eclipse bill is created.
